Better Business Bureau Phishing Scam Spam
I received a phishing scam email purporting to be from The Better Business Bureau, (BBB), which is actually from a scam bastard using the domain name cemma-usc.net.
The email details are:
Subject: Re: Case # 30745472
From: alert@bbb.org [support@bbb.org]
Dear Sirs,
The Better Business Bureau has been sent the above-referenced complaint from one of your associates concerning their business relations with you.
The detailed information about the consumer’s concern is included in attached file.
Please give attention to this question and let us know about your opinion.
We encourage you to click here to answer this complaint.
We look forward to your urgent reply.
Faithfully yours,
Roland Dani
Better Business Bureau
Council of Better Business Bureaus
4200 Wilson Blvd, Suite 800
Arlington, VA 22203-1838
Phone: 1 (703) 276.0100
Fax: 1 (703) 525.8277
If you receive a similar email from the Better Business Bureau telling you that a Case has been brought against you. delete it from your machine straight away. Don’t click on the link, just delete the email. The link on this BBB phishing scam email, may not be phishing for your personal details, you could be downloading malware into your machine - either way, don’t risk it. Hit shift and delete and take it out of your machine completely.
If you receive a phishing/malware email from the Better Business Bureau, we’d appreciate it if you could drop us a quick comment to let us know if anything on your BBB case email is different from the one above. Thanks.
24 Responses to “Better Business Bureau Phishing Scam Spam”
December 10th, 2011 at 6:57 am
Yea, mine was a touch different..
Here it is 
Attn: Owner/Manager
The Better Business Bureau has been sent the above mentioned complaint from one of your customers in respect of their dealings with you.
The detailed information about the consumer’s concern is included in enclosed file.
Please review this matter and let us know about your position.
We encourage you to click here to answer this complaint.
We look forward to your prompt attention to this matter.
Sincerely,
Roland Dani
Better Business Bureau
December 16th, 2011 at 7:52 pm
They sent it from here (alert@ bbb.org) this time but pretty much the same message below:
Dear Sirs,
The Better Business Bureau has been filed the above mentioned complaint from one of your customers in respect of their dealings with you.
The details of the consumer’s concern are presented in attached document.
Please review this problem and inform us about your opinion.
We encourage you to click here to answer this complaint.
We look forward to your prompt response.
Faithfully yours,
Roland Dani
Better Business Bureau
________________________________________
Council of Better Business Bureaus
4200 Wilson Blvd, Suite 800
Arlington, VA 22203-1838
Phone: 1 (703) 276.0100
Fax: 1 (703) 525.8277
December 20th, 2011 at 9:01 pm
RE: Case # 75876285
2011/12/20
Hello,
The Better Business Bureau has been filed the above mentioned complaint from one of your clients regarding their business relations with you.
The details of the consumer’s concern are included in attached document.
Please review this case and notify us of your point of view.
We kindly ask you to open the ATTACHED REPORT to respond this complaint.
We look forward to your prompt reply.
Sincerely yours,
Roland Dani
Dispute Counselor
Better Business Bureau
December 21st, 2011 at 3:51 pm
RE: Case # 76312631
2011/12/21
Hello,
The Better Business Bureau has got the above mentioned complaint from one of your associates concerning their dealings with you.
The details of the consumer’s concern are presented in enclosed document.
Please give attention to this question and inform us about your position.
We encourage you to open the ATTACHED REPORT to reply this co mplaint.
We look forward to your urgent attention to this matter.
Sincerely yours,
Roland Dani
Dispute Counselor
Better Business Bureau
Privacy Policy | Terms of Use | Trademarks | Find a BBB | BBB Directory
© 2011 Council of Better Business Bureaus
December 26th, 2011 at 1:43 pm
This is what I got:
RE: Case # 40828325
2011/12/21
Hello,
The Better Business Bureau has received the above-referenced complaint from one of your clients in respect of their business relations with you.
The detailed information about the consumer’s concern is included in enclosed file.
Please examine this case and let us know about your position.
We kindly ask you to open the ATTACHED REPORT to answer this co mplaint.
We look forward to your prompt reply.
Sincerely,
Roland Dani
Dispute Counselor
Better Business Bureau
December 29th, 2011 at 10:30 am
Here’s mine …
RE: Case # 70542638
2011/12/21
Hello,
The Better Business Bureau has got the above mentioned complaint from one of your associates on the subject of their dealings with you.
The details of the consumer’s concern are included in enclosed file.
Please give attention to this question and advise us of your point of view.
We kindly ask you to open the ATTACHED REPORT to respond this complaint.
We look forward to your prompt reply.
Sincerely,
Stacie Nieves
Dispute Counselor
Better Business Bureau
January 19th, 2012 at 1:45 pm
Hi, mine seems a little different in the sense that I have not been asked to open any attachement, but rather to follow a link. Here it is… & was sent from s-noguchi@ konsei.co.jp
To whom it may concern:
Re: Case # 656560508107
The Better Business Bureau is informing you, that one of your customers has recently forwarded us a complaint regarding their business relations with you. Please use the following link to review the information about the complaint: bbb.org/
In the interest of time and good customer relations, we encourage you to provide the BBB with verification of your position regarding this case in writing by January 31, 2012 . Your refusal to promptly pay attention to this case may affect the Reliability Report we give to consumers about your company.
We hope to hear from you shortly.
Faithfully yours,
Larry Kaye
Dispute Counselor
snieves@ utah.bbb.org
Privacy Policy | Terms of Use | Trademarks | Find a BBB | BBB Directory
© 2012 Council of Better Business Bureaus
- I did actually follow the link, before posting this, and it took me to the seach engine Bing’s home page I like the look of your broducts Andrew, but is the only way someone can get an indication of price is to ask for a quote? I would think you lose a lot of custom because of that? Your web developer should easily be able to build an online quoting system for you. Anyway, thanks for taking the time to comment. BM
January 20th, 2012 at 12:09 pm
I recieved the following message FROM
alerts@ bbb.org
and it reads:
Here with the Better Business Bureau informs you that we have been sent a complaint (ID 67218307) from a customer of yours with respect to their dealership with you.
Please open the COMPLAINT REPORT below to view more information on this problem and let us know of your position as soon as possible.
We are looking forward to your prompt reply.
Faithfully,
Arnold Melendez
Dispute Counselor
Better Business Bureau
Council of Better Business Bureaus
4200 Wilson Blvd, Suite 800
Arlington, VA 22203-1838
Phone: 1 (703) 276.0100
Fax: 1 (703) 525.8277
IS THERE A WAY TO TRACE THIS ASSHOLE?? Try looking between his buttock cheeks? 
BM
February 29th, 2012 at 12:51 pm
from: manager@ bbb.org
Complaint # 97583313
The Better Business Bureau has received the above-referenced complaint from one of your customers regarding their dealings with you.
The details of the consumer’s concern are included on the reverse.
Please review this matter and advise us of your position.
As a neutral third party, the Better Business Bureau can help to resolve the matter. Often complaints are a result of misunderstandings a company wants to know about and correct.
We encourage you to use our ONLINE COMPLAINT system to respond this complaint.
The following URL (website address) below will take you directly to this complaint and you will be able to enter your response directly on our website:
bbb.org
The Better Business Bureau develops and maintains Reliability Reports on companies across the United States and Canada .
This information is available to the public and is frequently used by potential customers.
Your cooperation in responding to this complaint becomes a permanent part of your file with the Better Business Bureau.
Failure to promptly give attention to this matter may be reflected in the report we give to consumers about your company.
Council of Better Business Bureaus
4200 Wilson Blvd, Suite 800
Arlington, VA 22203-1838
February 29th, 2012 at 6:57 pm
I received this. Interesting since I live in Canada and don’t have any kind of business!! How dumb do they thing people are???
Attn: Owner/Manager
Here with the Better Business Bureau notifies you that we have been filed a complaint (ID 02215264) from one of your customers with respect to their dealership with you.
Please open the COMPLAINT REPORT below to view the details on this question and let us know of your position as soon as possible.
We hope to hear from you very soon.
Regards,
Gerard Johnson
Dispute Counselor
Better Business Bureau
May 3rd, 2012 at 7:56 am
YES I RECIVED THIS:-
Dear Sirs,
The Better Business Bureau has received the above-referenced complaint from one of your clients regarding their business relations with you.
The details of the consumer’s concern are explained in attached file.
Please give attention to this question and advise us of your standpoint.
We kindly ask you to open the ATTACHED REPORT to answer this complaint.
We look forward to your urgent reply.
Yours faithfully,
James Siena
Dispute Counselor
Better Business Bureau
May 4th, 2012 at 10:26 am
Dear Sirs,
The Better Business Bureau has been sent the above-referenced complaint from one of your associates in respect of their business relations with you.
The details of the consumer’s concern are included in enclosed file.
Please give attention to this issue and notify us of your position.
We encourage you to open the ATTACHED REPORT to respond this complaint.
We look forward to your prompt attention to this matter.
Yours faithfully,
Roland Dani
Dispute Counselor
Better Business Bureau
May 4th, 2012 at 8:10 pm
Just got this a few minutes ago. Cute, as I have nothing really to do with the running of my company. I really like the emphasis.
I am really glad I established a fear of .exe files a few years ago. Interesting that this was sent to me as a .exe file inside of a .zip. I guess they know e-mail servers often skim off .exe files.
Attn: Owner/Manager
The Better Business Bureau has received the above mentioned complaint from one of your customers in respect of their business relations with you.
The detailed information about the consumer’s concern is contained in attached file.
Please review this issue and let us know about your standpoint.
We kindly ask you to open the ATTACHED REPORT to answer this complaint.
We look forward to your prompt response.
Faithfully yours,
Roland Dani
Dispute Counselor
Better Business Bureau
May 7th, 2012 at 7:00 am
Have been receiving this email over the last couple of days:
Hello,
The Better Business Bureau has got the?above-referenced complaint from one of your associates on the subject of their business relations with you.
The detailed information about the?consumer’s?concern?is contained in enclosed document.
Please review this case and inform us about your standpoint.
We encourage you to open the ATTACHED REPORT to reply this complaint.
We look forward to your urgent attention to this matter.
Sincerely yours,
Louis Gerald
Dispute Counselor
Better Business Bureau
May 10th, 2012 at 1:03 pm
I received below e-mail with an attachment. Zip file attachment caught my attention. I did not unzip. What kind of benefit the sender may have ? Is there a virus in the file ? Most likely BM
————-
Hello,
The Better Business Bureau has received the above mentioned complaint from one of your customers on the subject of their business relations with you.
The details of the consumer’s concern are presented in attached document.
Please examine this matter and advise us of your opinion.
Please open the ATTACHED REPORT to answer this complaint.
We look forward to your prompt response.
Faithfully yours,
Roland Dani
Dispute Counselor
Better Business Bureau
—————-
May 10th, 2012 at 2:19 pm
Mine reads as below:
“Dear Sirs,
The Better Business Bureau has got the above mentioned complaint from one of your associates on the subject of their dealings with you.
The detailed information about the consumer’s concern is presented in attached file.
Please review this question and let us know about your point of view.
We kindly ask you to open the ATTACHED REPORT to answer this complaint.
We look forward to your urgent response.
Yours faithfully,
Stacie Nieves
Dispute Counselor
Better Business Bureau”
attached file: BBB abuse.zip
May 14th, 2012 at 4:31 am
I received the following e-mail this weekend
__________________________________
Attn: Owner/Manager
The Better Business Bureau has received the above mentioned complaint from one of your associates on the subject of their business relations with you.
The details of the consumer’s concern are explained in enclosed file.
Please review this problem and advise us of your opinion.
We kindly ask you to open the ATTACHED REPORT to respond this complaint.
We look forward to your urgent response.
Yours faithfully,
Roland Dani
Dispute Counselor
Better Business Bureau
May 20th, 2012 at 2:12 pm
I received the following e-mail on 5/19/2012 @ 6:52PM (PDT)
Hello,
The Better Business Bureau has got the above-referenced complaint from one of your customers in respect of their business relations with you.
The details of the consumer’s concern are presented in enclosed document.
Please give attention to this question and inform us about your point of view.
We encourage you to open the ATTACHED REPORT to respond this complaint.
We look forward to your urgent response.
Sincerely,
Roland Dani
Dispute Counselor
Better Business Bureau
September 11th, 2012 at 8:41 pm
Better Business Bureau©
Start With Trust©
Fri, 07 Sep 2012 22:16:42 -0100
RE: Case # 85327868
Dear Sirs,
The Better Business Bureau has got the above-referenced complaint from one of your customers in respect of their dealings with you. The detailed information about the consumer’s concern is explained in enclosed file. Please give attention to this issue and inform us about your position as soon as possible. Please open the COMPLAINT REPORT to find the details on this complaint.
We look forward to your urgent reply.
Sincerely yours,
Laine Maving
Dispute Counselor
Better Business Bureau
Download Report: Case #85327868
This is an automatically generated email Please do not reply to this email address.
Better Business Bureau
3033 Wilson Blvd, Suite 600
Arlington, VA 22201
Phone: 1 (703) 276.0100
Fax: 1 (703) 525.8277
September 14th, 2012 at 4:06 pm
I got this mail on September 12th and got it analyzed by a friend working in IT. He said the mail attachment has a toxic trojan virus which will steal passwords from my computer. I posted the details here: complaints-world.com/companycomplaints/353/Better-Business-Bureau.html
September 26th, 2012 at 12:26 am
EMAIL RECEIVED INTO JUNK FOLDER Tue 25/09/2012 1:34 AM
Dear business owner, we have received a complaint about your company possible involvement in check cashing and Money Order Scam.
You are asked to provide response to this complaint within 7 days.
Failure to provide the necessary information will result in downgrading your Better Business Bureau rating and possible cancellation of your BBB accreditation status.
Complaint ID#624737
Council of Better Business Bureaus
3033 Wilson Blvd, Suite 600
Arlington, VA 22201
Phone: 1 (703) 276.0100
Fax: 1 (703) 525.8277
September 26th, 2012 at 7:33 am
i got this 25 sep,
like this
BBB.Complaint 162D2CF99@ latourcatering.com
3:59 PM (20 hours ago)
to me
Why is this message in Spam? It’s similar to messages that were detected by our spam filters. Learn more
Dear business owner, we have received a complaint about your company possible involvement in check cashing and Money Order Scam.
You are asked to provide response to this complaint within 7 days.
Failure to provide the necessary information will result in downgrading your Better Business Bureau rating and possible cancellation of your BBB accreditation status.
Complaint ID#28406861
Council of Better Business Bureaus
3033 Wilson Blvd, Suite 600
Arlington, VA 22201
Phone: 1 (703) 276.0100
Fax: 1 (703) 525.8277
October 19th, 2012 at 3:31 am
Here’s my recently received email:
RE: Case # 21126273
Attn: Owner/Manager
The Better Business Bureau has got the above mentioned complaint from one of your associates concerning their business relations with you. The details of the consumer’s concern are presented in enclosed file. Please review this problem and notify us of your position as soon as possible. Please open the COMPLAINT REPORT to reply on this complaint.
We are looking forward to your urgent attention to this matter.
Yours faithfully,
Mercedes Gorman
Dispute Counselor
Better Business Bureau
Download Report: Case id #21126273
December 12th, 2011 at 3:04 am
Yes mine was slightly different too with a different case number as well.
BBB service Re: Case # 91475360
FROM:risk_manager @bbb.org Message flagged Friday, December 9, 2011 3:06 AM
Dear Sirs,
The Better Business Bureau has got the above mentioned complaint from one of your associates on the subject of their business relations with you.
The details of the consumer’s concern are presented in attached file.
Please examine this problem and notify us of your opinion.
We kindly ask you to click here to answer this complaint.
We look forward to your urgent attention to this matter.
Sincerely,
Roland Dani
Better Business Bureau
——————————————————————————–