Comments on: Aria have lost a customer. http://www.kenkai.com/seo-blog-article-88.htm Tue, 07 Feb 2012 18:08:36 +0000 http://wordpress.org/?v=2.3.1 By: Simon Beer http://www.kenkai.com/seo-blog-article-88.htm#comment-34378 Simon Beer Fri, 17 Sep 2010 08:39:21 +0000 http://www.kenkai.com/seo-blog-article-88.htm#comment-34378 Not trying to play Devils Advocate here, but I have had really good experience of Aria since deciding to try them about three months ago. My first order was made on the basis that their price was the best by a good margin on a full i5 system. When it arrived the next day they had thrown in a free 2GB USB stick which I thought was a nice gesture. When I started building my machine I found the Fractal case I had bought had problems internally with the attachment of the acoustic insulation. Aria were very helpful and were happy to take it straight back for a refund or replacement. I decided to chase the manufacturer instead as I thought that would allow me to build straight away. Unfortunately they took a bit of a chase to get hold of (no fault of Aria), but the end result was a nice goody bag of high quality fans as well as replacement insulation. Since then I have been getting involved in their forums and the competitions and deals there are something else. Personally I have recently got a 80GB Intel SSD for £100 (more than £160 everywhere else), as well as winning £40 account credit for a bit of trivia in a quiz. I have also found the staff to be the most approachable and personable I have dealt with. They were more than happy to help discuss my order and happily price matched the couple of products that were cheaper elsewhere. Whilst I don't have experience of waiting for a refund from them, I can say that I have found refunds slow to happen from many large companies and heard far worse excuses. <em><strong>I didn't want a refund, I wanted my order delivered on time!</strong></em> They haven't been around for so long because they rip people off. <em><strong>I didn't suggest that they were rip-off merchants - not for a second and I can't see how you read that from my blog item - My point is purely that the staff I spoke to didn't give a damn, were poorly trained and waiting 40 to 50 minutes each time you want to speak to anyone is totally unacceptable in this day and age. BM</strong></em> Anyway I will wrap up by saying that these positive personal experiences are enough to convince me to give them a try for our business account. We currently have a Credit Account with Ebuyer that I have been disappointed with since we stopped having a keen account manager. Time to try something new when we next have some updating to do I think. <strong><em>Thanks for your input. I did write this three years ago and things may have changed since then, but it's a case of once bitten, twice shy - I won't be trying them again. BM</em></strong> Not trying to play Devils Advocate here, but I have had really good experience of Aria since deciding to try them about three months ago. My first order was made on the basis that their price was the best by a good margin on a full i5 system. When it arrived the next day they had thrown in a free 2GB USB stick which I thought was a nice gesture. When I started building my machine I found the Fractal case I had bought had problems internally with the attachment of the acoustic insulation. Aria were very helpful and were happy to take it straight back for a refund or replacement. I decided to chase the manufacturer instead as I thought that would allow me to build straight away. Unfortunately they took a bit of a chase to get hold of (no fault of Aria), but the end result was a nice goody bag of high quality fans as well as replacement insulation.

Since then I have been getting involved in their forums and the competitions and deals there are something else. Personally I have recently got a 80GB Intel SSD for £100 (more than £160 everywhere else), as well as winning £40 account credit for a bit of trivia in a quiz. I have also found the staff to be the most approachable and personable I have dealt with. They were more than happy to help discuss my order and happily price matched the couple of products that were cheaper elsewhere. Whilst I don’t have experience of waiting for a refund from them, I can say that I have found refunds slow to happen from many large companies and heard far worse excuses. I didn’t want a refund, I wanted my order delivered on time! They haven’t been around for so long because they rip people off. I didn’t suggest that they were rip-off merchants - not for a second and I can’t see how you read that from my blog item - My point is purely that the staff I spoke to didn’t give a damn, were poorly trained and waiting 40 to 50 minutes each time you want to speak to anyone is totally unacceptable in this day and age. BM
Anyway I will wrap up by saying that these positive personal experiences are enough to convince me to give them a try for our business account. We currently have a Credit Account with Ebuyer that I have been disappointed with since we stopped having a keen account manager. Time to try something new when we next have some updating to do I think. Thanks for your input. I did write this three years ago and things may have changed since then, but it’s a case of once bitten, twice shy - I won’t be trying them again. BM

]]> By: Rob Beresford http://www.kenkai.com/seo-blog-article-88.htm#comment-33988 Rob Beresford Fri, 06 Aug 2010 06:33:12 +0000 http://www.kenkai.com/seo-blog-article-88.htm#comment-33988 OMG! Wish I'd done a bit of homework before using this rogue trader, still there, upsetting its customers three years on! I'm not going to go into detail with this outfit save suffice to say, please folk, if you want to keep your sanity, keep well clear of this sad bunch, in fact, if you live in in Manchester, your too close! Try moving down South! Hell, strike that! Down South of France (nice paragliding)! Get the idea? Just how bad can Aria Technology Ltd be? Well if you want a refund, you might be needing the services of the small claims court if they haven't been closed down before you read this, at which point, I guess you'll be out of luck! PS don't say "Distance Selling Regulations", it really upsets them! Logical Robbie OMG! Wish I’d done a bit of homework before using this rogue trader, still there, upsetting its customers three years on!

I’m not going to go into detail with this outfit save suffice to say, please folk, if you want to keep your sanity, keep well clear of this sad bunch, in fact, if you live in in Manchester, your too close! Try moving down South! Hell, strike that! Down South of France (nice paragliding)!

Get the idea? Just how bad can Aria Technology Ltd be?
Well if you want a refund, you might be needing the services of the small claims court if they haven’t been closed down before you read this, at which point, I guess you’ll be out of luck!

PS don’t say “Distance Selling Regulations”, it really upsets them!

Logical Robbie

]]> By: eren http://www.kenkai.com/seo-blog-article-88.htm#comment-35 eren Thu, 08 Mar 2007 10:22:21 +0000 http://www.kenkai.com/seo-blog-article-88.htm#comment-35 I am not a business but having had my own dissatisfaction with Aria Technology Limited, how true the closing remark re. aria.co.uk! While sharing on comsumer sites my bad expereince with “Aria PC Technology” I saw its rating so rapidly to be falling on business rating sites –on one within a few months from, 3.59 to 3.19 to 3.03 ~with consumer comments about Aria Technology Ltd. go on one site from 67% negative recently and on another its rating 0 (zero) out of 10 for the past six months… I am not a business but having had my own dissatisfaction with Aria Technology Limited, how true the closing remark re. aria.co.uk! While sharing on comsumer sites my bad expereince with “Aria PC Technology” I saw its rating so rapidly to be falling on business rating sites –on one within a few months from, 3.59 to 3.19 to 3.03 ~with consumer comments about Aria Technology Ltd. go on one site from 67% negative recently and on another its rating 0 (zero) out of 10 for the past six months…

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