Notification of Change to terms and conditions
This serves to notify all existing clients of the change in Section 3, sub-section B in Kenkai Project Limited’s Terms and Conditions.
The sub-section now reads:
B. Payment and Terms: Payment shall be made in UK pounds Sterling to Kenkai Projects Limited into the account designated by Kenkai Projects Limited, or as may otherwise be agreed in writing by the parties. Payments are due upon provision or renewal of Services. Credit terms are offered at the discretion of Kenkai Projects Limited and Customer eligible for credit shall be notified before Services are provided. Services provided without agreed credit terms are due for payment on provision and payment must reach Kenkai Projects Limited no more than five (5) working days from receipt of invoice unless otherwise indicated either in writing or on the invoice. All credit terms or lack thereof are at the sole discretion of Kenkai Projects Limited who reserve the right to restrict the availability of credit terms to Customer. If due to bank charges, transfer fees, or the like, Kenkai Projects Limited should receive less than its invoice amount, Kenkai Projects Limited will re-invoice Customer for the shortfall. In the event that any account remains unpaid, or becomes unpaid due to a payment chargeback, fourteen (14) days after presentation of invoice or (if credit terms have been agreed between the parties) fourteen (14) days after the invoice due date, Kenkai Projects Limited may discontinue, withhold or suspend all and any services to Customer and/or its customer(s) to whom such unpaid amounts relate. Kenkai Projects Limited will not and can not be held liable for loss of business, revenue or goodwill resulting from the suspension, withholding or discontinuation of and Services due to unpaid accounts. No guarantee, written or implied, will be considered to be in force, until such time that the full payment has been received by Kenkai Projects Limited for the provision of such Services.
The additions have been highlighted.
Although we have never had a chargeback, the slight change in the wording in the terms is simply to further clarify the situation on non-payment for services, following a clent being faced with three chargebacks from one of their customers and waiting 2 months for the situation to resolve itself.
If any clients have any questions regarding the change do not hesitate to contact us via email.